Be Responsible for Good Communications
2013 - Fall
Public agencies are responsible for providing services and protecting public safety, and sharing information with the public is a fundamental part of that responsibility. Good communication is an important part of the job for people who manage local road and street operations. Communicating clearly and regularly with the public about policies or events helps set reasonable expectations for how that system meets their needs and provides a level of customer service that benefits agency operations. Electronic tools like websites and social media are changing the way departments communicate with the public.
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