Nuts and Bolts of Personnel Management

Upon completion of this course, you will be able to identify and describe the major components of quality human resource management, special skills needed to select and retain high-performance employees, and critical management skills needed by supervisors in difficult economic times. This course is offered as a part of the PWSA certificate, which is composed of nine one-day courses (54 class hours total). The certificate provides an opportunity to learn about and practice basic supervision and leadership skills in local public works organizations.

Practice Area: Infrastructure Management

Past Dates

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Earn a Professional Certificate

This course is part of the Public Works Supervisory Academy program, designed to help professionals improve the competitiveness of their companies.

Improving Communication Skills

1 Upcoming Date

Citizen/Customer Service

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Management Assessment

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